
We’ve focused internally, and now it’s time to look outside to your clients and prospects. When you understand the people that are perfect for your business, that will be a joy to work for, that have the exciting projects you want to be involved with, and that pay on time, you can tailor everything you do to reach them and influence them effectively.
Understanding your audience means:
Signs that this might be an area that needs work in your business include a brand identity that hasn’t been updated since you began and isn’t causing much of an impact, confusion or misunderstanding from prospects about what you do, and a website that doesn’t start conversations or relationships with your site visitors.
There is no right or wrong sequence to tackle any of the components in the BUILD marketing process, but some of the steps do relate to each other so doing them together will always be more effective and efficient. Start with the pieces in the journey that you relate to most strongly.

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