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    • About
      • More About Us
      • Services
      • Events and Workshops
    • Learning Hub
    • Talent Outreach
      • What is SEED programme
      • Is SEED right for you?
      • 21 Day Challenge
    • Business Growth
      • Why Business Matters
      • 21 Day Challenge
      • Virtual Marketing Manager
    • Resources and Events
      • Classroom Resources
      • Virtual Work Experience
Skills in Schools
  • Home
  • About
    • More About Us
    • Services
    • Events and Workshops
  • Learning Hub
  • Talent Outreach
    • What is SEED programme
    • Is SEED right for you?
    • 21 Day Challenge
  • Business Growth
    • Why Business Matters
    • 21 Day Challenge
    • Virtual Marketing Manager
  • Resources and Events
    • Classroom Resources
    • Virtual Work Experience

Why Business Matters

U is for UNDERSTAND

Know your audience, love your audience

We’ve focused internally, and now it’s time to look outside to your clients and prospects. When you understand the people that are perfect for your business, that will be a joy to work for, that have the exciting projects you want to be involved with, and that pay on time, you can tailor everything you do to reach them and influence them effectively.


Understanding your audience means:


  • The smartest way to talk to manageable audience groups with relevant, timely and informative marketing content;
  • Speaking directly to one person by creating a powerful and detailed description of your absolutely ideal client;
  • Moving your business offering forward by light years when you identify the partners that your prospects value;
  • The most succinct way to get clear on the value you provide to your audience when you solve their problems, deliver results and build relationships;
  • An advanced technique for smart businesses to build a step-by-step journey that takes prospects from stone-cold to ready-to-sign


Signs that this might be an area that needs work in your business include a brand identity that hasn’t been updated since you began and isn’t causing much of an impact, confusion or misunderstanding from prospects about what you do, and a website that doesn’t start conversations or relationships with your site visitors.


There is no right or wrong sequence to tackle any of the components in the BUILD marketing process, but some of the steps do relate to each other so doing them together will always be more effective and efficient. Start with the pieces in the journey that you relate to most strongly.

Quick UNDERSTAND Tips

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